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Emergency Parts and Service

When your equipment lets you down, Gainco Blue Ribbon Service gets you up and running quickly and accurately, no matter what time of day or night. We work when you do. Our factory trained service technicians are experienced to promptly diagnose and fix major brands of equipment: 

• Dynamic and static weighing equipment

• Skilled scale calibration and certification

• Weight indicator and circuit board repair

• Thermal printer repair

• Wireless (RF) communication equipment

• Software support

Click Here to See a Complete List of Equipment We Service

Customer Care Program© Prevents Down Time

We don't need to tell you that down-time is costly. That's why Gainco Blue Ribbon Service developed a unique preventative maintenance program that allows their technicians to identify and correct problems before they fail. It’s a proactive, preventative maintenance program that looks for equipment wear, poor adjustments and parts that are nearing the end of their service life. Ask us how we can partner with you to maximize up-time!

24 Hour Phone Support

Help is just a phone call away for both equipment and software problems. Many issues can be diagnosed and fixed right over the phone to get your operations up and running fast.

1-800-467-2828

Expense Control

Let us show you how our Customer Care Program can help you control maintenance expenses and reduce down time. 

Accuracy - Is your weighing equipment lying to you?

Lost accuracy can cause product give-a-way or result in expensive customer returns. Let our certified scale calibration keep your weighing equipment honest. Regular calibration can protect your margins. Gainco has a scheduled calibration service to save you money.

Rapid Parts Replacement

Always have a backup. Call Gainco Blue Ribbon Service at (800-467-2828) for parts replenishment for all major scale, conveyor, or sizing system manufacturers..

Keeping your equipment running should not be a frustrating experience.  For more than 15 years Gainco has built customer relationships based upon reliability.  That’s why we guarantee the parts and service we provide.

• 24 hour telephone support is available for both equipment and software problems.

• Centrally dispatched trucks are on call for quick response to your service needs.

• Mobile service centers stock most fast moving parts to reduce down time.

Blue Ribbon Service technicians don’t change parts until they eventually find the problem. Our  technicians are factory trained to diagnose and fix problems efficiently.

• State approved scale certification, service, and scale refurbishing available.

• Testing and reporting procedures that adhere to NIST and Handbook 44 requirements.

• We will train your people to prevent downtime and instruct them on the skills to correct common malfunctions.

• Both parts and service provided for high tech computerized equipment, RF equipment, mechanical and electro-mechanical devices.

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